Everyone involved in an ERP implementation project usually talks about the main headaches that can arise at this stage. From frustrated employees to extended work hours and endless daily tasks, the result can be positive in the end, but the entire organization feels the impact when these problems need to be worked around.

What you need to know is that failures in ERP implementations are more common than you might think. So, how to avoid problems in ERP implementation?

With companies of all sizes investing in technology to improve processes and migrate to a digital environment, you cannot fail to use this tool, which is an essential tool for day-to-day operations.

Because of all this, we are going to list here the 3 main problems that arise at this time of implementation and what solutions you should follow to overcome the challenges .

3 main problems that are common in the implementation of ERP

For each of the problems listed below, you will have a tip on how to solve and solve it. Check out!

1. Lack of knowledge about the use of ERP

The problems of most ERP implementation projects can be attributed to the delay in disseminating knowledge about using the tool. In fact, ERP technology will only be viewed positively if the people using it know how to use it .

In practice, the chances of a successful implementation increase if the team receives more comprehensive and adequate training to use the technology. Thus, the company is responsible for ensuring that employees receive this proper training.  

Solution : Focus on system testing and training

Professionals must have sufficient knowledge and experience to carry out the proper tests and determine whether the ERP system meets all expectations and business requirements. Otherwise, the system will not function correctly when deployed.

Testing is also a great way to recognize the usability of the ERP and highlight key concerns so that they can be resolved before the ERP deployment is over.

2. Not involving the complete team that uses the ERP

When assigned the task of choosing and guiding the ERP implementation, it is quite common for teams to start with the executive team . But what about mid-level managers and the employees responsible for day-to-day tasks directly related to ERP processes and usage?

Although the adherence of the executive level at this stage is important, since they can influence the deepening of the training and the understanding of the adoption of the tool, do not forget how important it is to involve the employees who will have more contact with the system.

Solution : Create a communication plan for the entire company to understand the deployment

After identifying this group that will use the ERP, create a communication plan so that the entire company is aware of what is happening at the moment. Ensure that all employees know about the goals of the deployment and take the time to ask questions that involve their individual roles when they are directly connected to the ERP.

If your company is very large, it is a mistake to leave this job to one person to handle all the communication about your plans and the progress of the ERP implementation. Then create a small communications team that represents different departments in various parts of your organization.

3. Lack of time for the project

A key ingredient to a successful ERP implementation is allocating sufficient resources and time to the team working on this project once it is defined. Remember that this is an important task in any organization and requires a good group with decision-making capabilities .

But this indicates that team members must deal with the reassignment of activities as they will be involved in the deployment process. The common problem here is that the project ends up lacking time because this group of professionals is still in charge of their routine activities.

Solution : Ensure team support and adequate time investment

Decision makers need to consider the needs and opinions of the team involved with the ERP if they want to succeed in the implementation . Most importantly, the group must not feel pressured under any circumstances to show immediate results.

The lack of this support by managers can compromise the whole process. To avoid these problems, the team must be given enough resources and time to follow up on everything necessary, in addition to participating in training. In the case of the operation, create another group that can deal with the demands that remain pending.

Carrying out this process successfully is not easy. But through planning and preparation, organizations can avoid common mistakes and get one step closer to realizing their goals.

ERP in the Cloud: Simplify the Deployment Process

We have seen that the implementation of ERP goes through a series of steps that can lead to problems and delays for the company to be able to actually use this tool. But it is important to highlight that all these problems arise when the deployment takes place in the physical environment of the organization itself.

In that case, there is a much faster and simpler way, which will provide a series of advantages at this stage. We are talking about the use of ERP in the cloud !

With this form of use, it is not necessary to purchase and install the software, paying only for the service available in the cloud . This means that the use of ERP in the cloud eliminates the need for technical knowledge from users, as they only need internet access to use it.

All this results in benefits such as:

  • High tool availability;
  • Online access;
  • Independence from the company's physical infrastructure, which makes deployment faster;
  • Automatic backups;
  • Multiple layers of security;
  • Automatic updates.

Your team can start putting time and effort spent on daily operational activities directly into the ERP, without taking so much time to monitor the implementation team in person.

What about? Does this change bring important benefits to your operation? So in touch with the Sky.One and find out about the solutions that will help you implement your ERP directly in the cloud!


Written by

Sky.One Team

This content was produced by SkyOne's team of cloud and digital transformation experts.